{"id":23755,"date":"2026-06-05T00:57:54","date_gmt":"2026-06-04T22:57:54","guid":{"rendered":"https:\/\/ladymary.com\/returns-refund-cs\/"},"modified":"2026-06-05T00:57:54","modified_gmt":"2026-06-04T22:57:54","slug":"returns-refund-cs","status":"publish","type":"page","link":"https:\/\/ladymary.com\/cs\/returns-refund-cs\/","title":{"rendered":"Vr\u00e1cen\u00ed a reklamace"},"content":{"rendered":"<p>P\u0159i n\u00e1kupu na ladymary.com \u2014 provozov\u00e1no spole\u010dnost\u00ed <strong>Solar Shine s.r.o.<\/strong>, Karlova 150\/42, 110 00 Praha, \u010cesk\u00e1 republika \u2014 m\u00e1te pr\u00e1vo na odstoupen\u00ed od smlouvy podle pr\u00e1va EU (sm\u011brnice 2011\/83\/EU).<\/p>\n<h3>1. Pr\u00e1vo na odstoupen\u00ed (14 dn\u00ed)<\/h3>\n<p>M\u00e1te <strong>14 dn\u00ed<\/strong> od p\u0159evzet\u00ed zbo\u017e\u00ed na odstoupen\u00ed bez ud\u00e1n\u00ed d\u016fvodu. U\u010din\u00edte tak zasl\u00e1n\u00edm jednozna\u010dn\u00e9ho prohl\u00e1\u0161en\u00ed s \u010d\u00edslem objedn\u00e1vky na info@ladymary.com ve lh\u016ft\u011b.<\/p>\n<h3>2. Stav vr\u00e1cen\u00e9ho zbo\u017e\u00ed<\/h3>\n<p>Produkty mus\u00ed b\u00fdt vr\u00e1ceny <strong>neporu\u0161en\u00e9, nepou\u017eit\u00e9 a v p\u016fvodn\u00edm zape\u010det\u011bn\u00e9m obalu<\/strong>, ve stavu, v jak\u00e9m jste je obdr\u017eeli.<\/p>\n<h3>3. V\u00fdjimky z pr\u00e1va na odstoupen\u00ed<\/h3>\n<p>Z hygienick\u00fdch d\u016fvod\u016f a kv\u016fli zk\u00e1ze (\u010dl. 16 sm\u011brnice 2011\/83\/EU) <strong>nelze vr\u00e1tit zape\u010det\u011bn\u00e9 produkty otev\u0159en\u00e9 po dod\u00e1n\u00ed a zbo\u017e\u00ed podl\u00e9haj\u00edc\u00ed rychl\u00e9 zk\u00e1ze<\/strong>. CBD kv\u011bty a spot\u0159ebn\u00ed produkty po otev\u0159en\u00ed vr\u00e1tit nelze.<\/p>\n<h3>4. Vr\u00e1cen\u00ed pen\u011bz<\/h3>\n<p>Po p\u0159ijet\u00ed a kontrole vr\u00e1cen\u00ed v\u00e1m za\u0161leme potvrzen\u00ed e-mailem. Po schv\u00e1len\u00ed vr\u00e1t\u00edme pen\u00edze na p\u016fvodn\u00ed platebn\u00ed metodu do <strong>14 dn\u016f<\/strong> od p\u0159ijet\u00ed vr\u00e1cen\u00ed.<\/p>\n<h3>5. N\u00e1klady na vr\u00e1cen\u00ed<\/h3>\n<p>N\u00e1klady na vr\u00e1cen\u00ed hrad\u00ed z\u00e1kazn\u00edk, krom\u011b vadn\u00e9ho nebo nespr\u00e1vn\u00e9ho produktu. P\u016fvodn\u00ed po\u0161tovn\u00e9 se nevrac\u00ed.<\/p>\n<h3>6. Vadn\u00e9 nebo nespr\u00e1vn\u00e9 zbo\u017e\u00ed<\/h3>\n<p>Pokud obdr\u017e\u00edte vadn\u00fd, po\u0161kozen\u00fd nebo nespr\u00e1vn\u00fd produkt, kontaktujte n\u00e1s do 14 dn\u016f na info@ladymary.com: zajist\u00edme v\u00fdm\u011bnu nebo pln\u00e9 vr\u00e1cen\u00ed pen\u011bz v\u010detn\u011b po\u0161tovn\u00e9ho.<\/p>\n<h3>7. Adresa pro vr\u00e1cen\u00ed<\/h3>\n<p>Solar Shine s.r.o., Karlova 150\/42, 110 00 Praha, \u010cesk\u00e1 republika. Doporu\u010dujeme sledovanou z\u00e1silku.<\/p>\n<h3>8. Kontakt<\/h3>\n<p>Pro dotazy ohledn\u011b vr\u00e1cen\u00ed a reklamac\u00ed: info@ladymary.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>P\u0159i n\u00e1kupu na ladymary.com \u2014 provozov\u00e1no spole\u010dnost\u00ed Solar Shine s.r.o., Karlova 150\/42, 110 00 Praha, \u010cesk\u00e1 republika \u2014 m\u00e1te pr\u00e1vo na odstoupen\u00ed od smlouvy podle pr\u00e1va EU (sm\u011brnice 2011\/83\/EU). 1. Pr\u00e1vo na odstoupen\u00ed (14 dn\u00ed) M\u00e1te 14 dn\u00ed od p\u0159evzet\u00ed zbo\u017e\u00ed na odstoupen\u00ed bez ud\u00e1n\u00ed d\u016fvodu. U\u010din\u00edte tak zasl\u00e1n\u00edm jednozna\u010dn\u00e9ho prohl\u00e1\u0161en\u00ed s \u010d\u00edslem objedn\u00e1vky na&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-23755","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/ladymary.com\/cs\/wp-json\/wp\/v2\/pages\/23755","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ladymary.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ladymary.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/ladymary.com\/cs\/wp-json\/wp\/v2\/comments?post=23755"}],"version-history":[{"count":0,"href":"https:\/\/ladymary.com\/cs\/wp-json\/wp\/v2\/pages\/23755\/revisions"}],"wp:attachment":[{"href":"https:\/\/ladymary.com\/cs\/wp-json\/wp\/v2\/media?parent=23755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}